Refund policy

Returns & Replacements

We take great care in packaging your order, but in the rare event that your print or product arrives damaged, please contact us within 48 hours of receiving your delivery. To help us resolve the issue promptly, include:

*Clear photographs of the damage

*Photos of the packaging and address label

*A brief explanation of what occurred

If the damage is determined to be the responsibility of the courier, we’ll arrange a replacement for you as quickly as possible.

Please note: As all items are custom-made to order, we are unable to offer refunds or exchanges for change of mind, incorrect sizing, or options selected in error. We kindly ask that you review your choices carefully before completing your purchase.

To start a return, you can contact us at magnetisedbylife@gmail.com.